1. About BEPRA Intelligence
BEPRA Intelligence is a Sydney-based business operated as a sole trader.
- ABN: 64 977 336 328
- Address: U 3, 19 Cook St, Randwick NSW 2031
- Contact: bep@bepra-int.com
2. Information We Collect
2.1 Information You Provide
When you contact us or engage our services, we may collect:
- Name and contact details (email, phone)
- Business information (company name, ABN, address)
- Project requirements and preferences
- Payment information (processed via third-party processors. We don't store your full card details)
- Communications and feedback
2.2 Information Collected Automatically
When you visit bepra-int.com:
- Standard analytics data (page views, referrer, device type, browser)
- IP address and approximate location
- Cookie data (see Section 6)
2.3 Information from Third Parties
We may receive information about you from referrers, public business directories (ABN registry), or social media (only if you engage with us via those platforms).
3. How We Use Your Information
- Provide our services (websites, care plans, AI Workers)
- Communicate with you about your projects
- Send invoices and process payments
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (only if you've opted in. You can unsubscribe at any time)
We do NOT sell your personal information.
4. Third-Party Services We Use
To deliver our services, we share certain information with these third parties. Each is bound by their own privacy policy and applicable data protection laws.
| Service | Purpose | Data Type | Hosting |
|---|---|---|---|
| Vercel | Website hosting | Site analytics, IP, browser data | USA |
| Cloudflare | DNS and security | IP, request data | Global |
| Supabase | Database for client projects | Client business data | USA/Singapore |
| EmailJS / SendGrid | Contact form delivery | Contact form submissions | USA |
| Google Analytics 4 | Website analytics | Anonymous usage data | USA |
| Google Workspace | Business email | Email correspondence | Australia/Global |
| Google reCAPTCHA | Spam protection on contact form | IP, browser behaviour, cookies | USA |
4.1 Cross-Border Disclosure (APP 8)
Some of our service providers are located outside Australia. Under Australian Privacy Principle 8 (APP 8), we take reasonable steps to ensure these providers handle your information in accordance with the Australian Privacy Act 1988. By using our services, you acknowledge that your information may be processed in jurisdictions outside Australia.
5. How We Protect Your Information
- Encrypted connections (HTTPS) for all website traffic
- Access controls on internal systems
- Regular security updates
- Limited data retention (see Section 8)
No system is 100% secure. We will notify you and the OAIC (Office of the Australian Information Commissioner) of any eligible data breach in accordance with the Notifiable Data Breaches scheme.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access — request a copy of personal information we hold about you
- Correction — request correction of inaccurate or outdated information
- Deletion — request deletion of your personal information (subject to legal obligations)
- Restriction — limit how we process your information
- Complaint — lodge a complaint with the OAIC if you're dissatisfied with our handling
To exercise any of these rights, email bep@bepra-int.com. We will respond within 30 days.
8. Data Retention
We retain your information for as long as:
- We have a service relationship with you
- Required by Australian law (typically 7 years for financial records)
- Necessary to handle disputes or enforce our agreements
After this period, we will securely delete or anonymise your information.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify clients of material changes via email and update the "Last updated" date above. Continued use of our services after changes constitutes acceptance.
11. Contact
For privacy-related questions or to exercise your rights:
- Email: bep@bepra-int.com
- Address: BEPRA Intelligence, U 3, 19 Cook St, Randwick NSW 2031, Australia
- ABN: 64 977 336 328
To complain to the regulator:
- Office of the Australian Information Commissioner (OAIC)
- Website: oaic.gov.au
- Phone: 1300 363 992
This policy has been drafted to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We recommend having it reviewed by a qualified Australian legal professional before relying on it for compliance purposes.